If the retest confirms a positive spore growth, then the sterilizer must remain out of service and all instruments that were sterilized by that machine must be recalled from use and re-sterilized through a different sterilizer to confirm that they are safe for patient care. Remember to document both the failed test and the passing retest in this scenario. Most failed spore tests are due to operator error, so a passed retest confirms that the sterilizer is safe to use. The sterilizer must be removed from service until you get a passing result from the retest. If a positive test is reported on a sterilizer, immediately retest the sterilizer using the same cycle that produced the positive result. *Please note that shipping charges are usually not covered under warranty.Remove any sterilizer with a positive test We have a team of Customer Success associates ready to assist with all warranty claims. After expiration of warranty, MFI is available to assist with telephonic technical support free of charge.Warranty claims should be submitted through our online service ticket request. Certified Refurbished items are warrantied through MFI Medical.MFI is available to assist with any manufacturer warranty claims. All warranty claims need be processed through the original manufacturer. Factory Refurbished are warrantied by and through the manufacturer.Factory New Items are warrantied by and through the manufacturer. Please find the condition of the item you have below: Warranties will vary by product, condition (Factory New, Factory Refurbished, and Certified Refurbished) and by manufacturer. Warranty information can be found on each product page under the Key Features and within the product description. The carrier is not able to remove old equipment or obstacles.įor further information, please refer to our Shipping Policy. It is your responsibility to ensure that the items can be delivered to the desired location without issue. Please note that inside delivery does not include training, assembly, or installation.This includes unloading, unpacking, disposing of packing material, and placement of your items in the location of your choice. Residential Inside Delivery (Hospital Beds): For oversized hospital beds shipping to residential addresses, the cost is $1,995 per item.Inside Delivery: If you require inside delivery, the cost is $995 for the first oversized item and $695 for each additional oversized item.You will be responsible for moving the shipment into your address, unpacking, and disposing of packing material. Please note that freight delivery does not include bringing the shipment inside your address, unpacking, or disposing of packing material. The item will arrive secured to a pallet and delivered up to your address. Freight: For oversized items, the freight cost is $545 per item.
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